An operations supervisor is a professional who monitors the efficiency of a department and applies various methods to overall improve the processes including customer service and data analysis procedures.
Operations supervisors are responsible to keep a track of key performance indicators also known as KPIs across various functions, including IT, finance, and customer support. They check the compliance with operational policies and the progress of administrative tasks.
We are looking for an experienced operations supervisor to help us act on the right processes across the company and enable business growth. You will need to assess our departments’ operational methods and propose various ways to additionally improve them.
Effective communication skills and project management skills will be required to qualify for this role. You should also be skilled as a good problem-solver with appreciable analytical thinking.
The duties and responsibilities of an operations manager include the following:
The key requirements for an operations manager include the following: