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Intelligent hiring solution in healthcare

In 2020, Kauvery Hospitals received over 1000 resumes; 180 for a single job post. It was evident that data mining manually and consolidating recruitment channels was getting difficult. Enters TurboHire
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Multi-specialty hospital

Segment

Healthcare

Industry

250-500

Employee Strength

Challenges

Consciously looking for an innovative and intelligent solution to hiring in the health care section.

Impact

Sourcing candidates was highly optimized leading to 3X more candidate generation than before.

About

Kauvery Hospital is one of the best multi specialty hospitals that has been offering top tier medical services for almost twenty years. With a principal focus around patient satisfaction, understanding wellbeing, and patient care, they are resolved to offer model clinical services going past the standard of medical services. The locations covered by this chain are Trichy, Chennai, Hosur, and Salem.

Kauvery Hospitals have a 'top-notch' center of greatness for Cardiology and Cardiac Surgery. Their group of experienced experts and care staff gives the best heart care administrations, conveyed with accuracy, skill, care, and compassion. According to statistics, they have been treating more than 500,000 patients in 7 hospitals.

Being such a high-grade institution, they are bound to face troubles in recruitment and hiring of the best staff to maintain their proficient services. This calls for a sophisticated recruitment strategy to match their standards.

Challenges Faced by Kauvery Hospitals

Highlighted Key Problems
  • Too many candidates for a single job posting.
  • Data mining and keeping the data synchronized was very difficult.
  • 1000s of CVs lying in the inbox of recruiters.
  • Getting the efficiency of the various sources was a difficult problem.
  • Even after giving a clear job description and also filters on the job-boards, there were a lot of irrelevant profiles generated.
Kauvery Hospitals' recruiting team was looking for innovative solutions to solve their recruitment and hiring needs. They wanted to expand their scope of innovation beyond core expertise in the medical domain.

They received over 1000 resumes and wanted to maintain consistency in data mining throughout all the resumes. There were approximately 180 candidate resumes for a single job posting, out of which only 8 or 9 resumes were relevant or applicable, hence there was a demand for segregation of relevant resumes from others. Kauvery Hospitals’ recruitment teams were consciously looking for an innovative and intelligent solution to hiring in the health care section.

"The story of Kauvery hospital adopting TurboHire goes beyond numbers, it's about the penetration of technology in domains beyond IT."

Uma Maheshwari
Head of Innovation & Talent Management
Major Hiring Profiles
The hiring profiles of Kauvery Hospitals are as follows:
They wanted to standardize the hiring practice from manual data entry to Automated Candidate sourcing and generate streamlined workflow through the sourcing and screening phases of the hiring cycle. TurboHire helped the ability to speed up the hiring of front-line workers during COVID which was also a priority for Kauvery.

The majority of potential candidates gathered by Kauvery’s candidate screening processes were not tech-savvy, implication on Tier-II cities, hence mostly walk-in-interview. Kauvery Hospitals found the workflow of TurboHire adaptable and user-friendly to execute the hiring drive.
  • Nurses
  • Doctors
  • Technical Staff
Before turning to a Talent Acquisition Platform, recruiters of Kauvery Hospitals made some early attempts to solve these problems. They tried to hire interns to collate and structure the resumes using manual data entry. Soon they realized that managing and handling candidate data and resumes manually was very troublesome.

Solutions Provided by TurboHire

7 Key Solutions Provided By TurboHire
Here are 7 ways how TurboHire managed to reduce the recruitment problems faced by Kauvery Hospitals:
  • TurboHire helped Kauvery realize new and free sources of screening like Google Jobs, Facebook Jobs, and LinkedIn.
  • Resumes of any format were converted into TurboHire Smart Cards which made it easier to go through various candidate profiles at once.
  • The screening wasn't an issue due to the Smart-Card feature of TurboHire which is based on filters that were powered by AI.
  • The improvement in the recruitment operations was tracked using TurboHire’s rich Reports.
  • Social sharing of jobs on WhatsApp had resulted in a lot of interesting avenues for job-based marketing.
  • Retargeting of the ATS of TurboHire to consolidate the database in a single place.
  • The Duplicate Candidate Detection feature of TurboHire helped clean candidate databases and remove duplicate candidate profiles.
  • TurboHire provided Kauvery Hospitals a platform to track the performance of recruiters
Impact On The Recruitment Process Of Kauvery Hospitals
As a result of using TurboHire, Kauvery Hospitals was successful in speeding up the recruitment processes to hire frontline workers during the COVID pandemic. They were initially using Indeed for processes of sourcing candidates, however, with TurboHire, sourcing candidates have been highly optimized. The newly expanded reach was able to generate as much as 3X more candidates than before.

A well structured and data-driven recruitment process is what Kauvery Hospitals was lacking. TurboHire helped them achieve this by providing better insights into the hiring process.

Successful Results

  • An increase in hiring quality and hiring outcomes.
  • The process of recruitment has seen improvement by 3X.
  • An improvement in hiring velocity.
  • The time required to fill a client mandate has marginally become faster.
  • A decrease in the cost of hiring.
  • Rich reporting further helped in understanding the bottleneck in the recruiting activities.
  • Consolidate all recruitment channels in one portal.
TurboHire was successful in impressing Kauvery Hospitals with its AI-powered tools which not only ensured the best quality of candidates but also reduced the time required to source and screen these candidates. The workload on recruiters and hiring managers was diminished and they could now look after other recruitment affairs. TurboHire’s hiring process ensured that the best candidates were hired which in turn built better relationships with the newly recruited candidates.

Why Hire With TurboHire?

With almost 70% percent of medical care organizations worried about competing with other medical care associations for similar competitors, it is fundamental for a chain of hospitals to advance themselves as one of the best healthcare employers. TurboHire’s Employer Branding strategies can help in this matter by promoting the organization in social media, job boards, etc.

TurboHire offers a completely automated applicant tracking software that guides medical care organizations in smoothing out the recruitment processes beginning to end. Our easy to understand hiring strategy helps healthcare companies to post job postings on the hospital's careers page, search engine websites, job boards, and social media destinations, with only a few snaps.

With over 80% of employment searchers utilizing cell phones to look for occupations on the internet, it is imperative to have job openings posted on various online destinations to acquire all the more exceptionally gifted candidates.

Overview Of Case Study
  • The need to maintain consistency in data mining through 1000+ resumes.
  • Consciously looking for an innovative and intelligent solution to hiring in the health care section.
  • There were approximately 180 candidates for a single post, out of which only 8-9 were relevant, hence there was a demand for segregation of relevant resumes from others.
  • The majority of potential candidates were not tech-savvy, implication on Tier-II cities, hence mostly walk-in-interview. Kauvery Hospitals found the workflow of TurboHire adaptable and user-friendly to execute the hiring drive.
  • Standardization of hiring practice from manual data entry to automated Candidate sourcing.
  • Generate streamlined workflow through the sourcing and screening phases of the hiring cycle.
  • Retargeting of the ATS of TurboHire to consolidate the database in a single place.
  • Convert resumes in any format into TurboHire Smart Cards.
  • Duplicate candidate detection.
What's loved in TurboHire?
  • TurboHire helped Kauveri realize new and FREE sources of screening like Google Jobs, Facebook Jobs, and LinkedIn
  • Kauvery hospital earlier was using Indeed for sourcing but with now the expanded reach was able to generate 3X more candidates
  • The screening wasn't an issue due to the Smart-Card based filters which were powered by AI
  • The improvement in the recruitment operations was tracked using the rich reports that enabled
  • Social sharing of jobs on WhatsApp had resulted in a lot of interesting avenues for job-based marketing
  • Retargeting the candidates that are available in the database

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